Pilots will be used to test the My-TRAC application in a realistic environment. The two target-groups for the pilots are Public Transport (PT) users and operators.
During the pilots, the application will be distributed to a selected group of individuals in each pilot location (the Netherlands, Greece, Portugal and Spain). In addition, the My-TRAC application will be adjusted with a feedback module for the users to verify that information received from the application is correct. The users will use the application for three to six months. During the operation, questionnaires will be given to users to request information concerning the application’s modules (team recommendations, connection to MaaS, disruption/delays prediction, etc.).